Fatal error when importing package

[Captain Paralytic]

When trying to load a package created on another site I get the error:

Fatal error: Call to undefined function: ff_query() in w:\www\sam\administrator\components\com_facileforms\admin\import.class.php on line 300

However, if I open the xml file in HTML=Kit and then save it it imports OK.

Since the package is about half a meg, I've zipped it before attaching.

[japslock]

Hi!

I had the same problem...anybody fixed it?

[fvds]

I installed it on my local testserver (Linux/Joomla 1.0.12/FF 1.4.7) and it installs OK....

[japslock]

I have the same instaled here, installed and reinstalled all, but it doens´t work.

Fatal error: Call to undefined function ff_query() in C:\Arquivos de programas\xampp\htdocs\00\administrator\components\com_facileforms\admin\import.class.php on line 300

[japslock]

I found the problem

File corrupted, something happened when created the package...

[nicolafw]

I also had that problem:
"Fatal error: Call to undefined function: ff_query() in .../administrator/components/com_facileforms/admin/import.class.php on line 300"

Sorry, I did not understand how you solved that. Can you explain more detailed? that would be great.

Thanks.
Nicola

[Captain Paralytic]

I just opened the pachage in the HTML-Kit editor and then immediately saved it. Imported just fine after doing that.

[svarmuza]

Greetings,
I transfered some domains on new servers and now I have problems while importing packages mentioned above. This is happening only on joomla instalations on new server. What server configuration might cause this.
Is there a way I can import form manually somehow?
Thanks for the help.
Sasa

[Captain Paralytic]

Did you try my suggested fix?

[svarmuza]

Greetings,
I have opened it in HTML-kit and saved it again, but again I get the same error

Fatal error: Call to undefined function: ff_query() in .../administrator/components/com_facileforms/admin/import.class.php on line 300

Again, It worked ok on previous server, and not on this new one.
Is there a way I can import form manually to FF?
Thanks,
Sasa

[lumo]

This may give some clues as to why this happens...

I have had the same problems with some of my packages and in my case it is related to a particular charactor in a data element.

Code:

<data1>Text blah blah…</data1>

The charactor is question is the 3 small dots before the </data1> known as a "horizontal ellipsis" (news to me).
It was pasted content and I thought it was just 3 fullstops  but it was actually a &hellip; although in the xml it appeared as …. Replacing the … with &hellip; in the xml made no diifference.

Removed it and it installed fine. I assume this an occur with other weird and wonderful characters?

And perhaps opening and closing in HTML-Kit corrects the xml for other problem charactors (didn't for me with this one)

I did notice that even though it threw a "Fatal error: Call to undefined function: ff_query() in \administrator\components\com_facileforms\admin\import.class.php on line 300" the package still installed and could be loaded but all data, elements etc were missing from this line with the "horizontal ellipsis" onward.

This would help trouble shoot where the problem is so upload the package, receive the error, refresh the packages (F5),
export the problem package and open the xml.
You will see that the last full <element>......</element> is the one before the element that is breaking the upload.

Hope this helps....
      

[akasharkbow]

Thanks so much. That trick worked out perfectly.

David H. Johnston